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General Questions

General What is the difference between inbound and outbound tours?

Inbound tours involve travelers visiting a country, often focusing on local attractions and experiences, while outbound tours take travelers from their home country to explore international destinations.

General How do I book a tour or cruise?

You can book directly on our website or contact our support team via phone or email. Our representatives can guide you through the booking process and answer any questions.

General How far in advance should I book my tour or cruise?

We recommend booking as early as possible, especially for peak travel seasons or popular destinations. For tours, a few months in advance is ideal, while cruises may need even earlier bookings due to limited cabin availability.

General Can I travel alone, or are tours only for groups?

You can absolutely travel solo! Many of our tours are designed for solo travelers to join a group, so you’ll have the chance to meet others and make new friends. For private tours, we can also arrange a customized itinerary for solo travel.

General What should I pack for my tour or cruise?

Packing recommendations depend on the destination and season. We’ll provide a detailed packing list with your booking, but essentials generally include comfortable clothing, walking shoes, weather-appropriate layers, and any medications or personal items you may need.

Tours

Tours What's the difference between group tours and private tours?

Group tours are shared experiences with a set itinerary and multiple travelers, ideal for those looking to meet new people and enjoy a guided experience at a lower cost. Private tours offer a more personalized, flexible experience, catering exclusively to you and your companions.

Tours How many people can join a group tour?

Group sizes vary depending on the tour type and destination. We aim to keep groups manageable to ensure comfort and personalized attention.

Tours Are private tours more expensive than group tours?

Generally, private tours are priced higher due to the customization and exclusivity. However, we offer a variety of private tour options to suit different budgets.

Tours Are there family-friendly options for tours?

Yes, private tours are ideal for families and can be tailored to include kid-friendly activities and attractions. We also offer family-focused group tours with itineraries suited for all ages.

Tours How flexible are private tour itineraries?

Private tours are highly flexible. You can adjust the schedule, visit additional attractions, or change the pace to match your preferences.

Cruises

Cruise What's included in the cruise package?

Cruise packages typically include accommodations, meals, entertainment, and selected on-board activities. Additional options like specialty dining, and spa treatments may be available at an extra cost.

Cruise Can I add multiple cabins to a single booking?

Yes, our system allows you to add multiple cabins to a single booking. Simply specify your requirements during the booking process.

Cruise Do cruises offer options for dietary restrictions?

Yes, most cruises accommodate dietary needs such as Halal, vegetarian, vegan, gluten-free, and more.

Cruise Are there age restrictions for certain cruise activities?

Yes, some activities like spas, casinos, or certain excursions may have age restrictions. Family-friendly options are available, and many cruise lines offer kids’ clubs and activities for younger passengers.

Cruise How do cabin types differ on a cruise?

Cruise cabins vary by size, view, and amenities. Common options include interior (no windows), oceanview (with a window), balcony (private outdoor space), and suites (larger, more luxurious accommodations). The choice depends on your budget and preferences.

Travel Requirements and Payments

Requirement What travel documents are required?

For international tours, a valid passport and any necessary visas are required. For inbound tours, valid identification and proof of booking are usually sufficient.

Requirement Do I need a visa for international tours?

Visa requirements vary by country. Some destinations allow visa-free entry, while others require advance applications. We can guide you on necessary visas and any required documentation for your chosen destination.

Requirement Do you offer travel insurance?

Yes, we offer optional travel insurance to cover cancellations, medical emergencies, and other unforeseen events.

Payment What payment methods do you accept?

We accept major credit cards, bank transfers, and online payment options. Contact us for details on specific payment methods.

Payment How much should I pay for booking?

The deposit payment depends on the type of package chosen, price, and the timing of booking. Review our Terms & Conditions for further information.

Others

Policy What is your cancellation policy for tours and cruises?

Our cancellation policy depends on the tour/cruise provider and timing of the cancellation. Refer our Terms & Conditions.

License Are AVS Travel a trusted travel agency?

Yes, Of Course. We are registered below MOTAC and serve more than 1000 happy travelers. You may view more detail about AVS Travel in About Us.

Have Questions?

Contact us at sales@avs-travel.com